Telephone consultation skills

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Video

  • NHS Education for Scotland (NES)
  • In this webinar Hazel Close describes telephone triage in general and some of the communication tools that she uses while working with NHS 24.

    Published: 10/05/2023

    Publisher: Remote and Rural Healthcare Education Alliance (RRHEAL)

    Type: Video

    Audience: Medicine (audience), Nursing, midwifery and allied health professions (audience), Pharmacy (audience)

    CC license: Attribution, non-commercial, no derivatives Creative Commons License