Telephone consultation skills
Video
NHS Education for Scotland (NES)
In this webinar Hazel Close describes telephone triage in general and some of the communication tools that she uses while working with NHS 24.
Published: 10/05/2023
Publisher: Remote and Rural Healthcare Education Alliance (RRHEAL)
Type: Video
Audience: Medicine (audience); Nursing, midwifery and allied health professions (audience); Pharmacy (audience)
CC License:
Attribution, non-commercial, no derivatives
