High Impact Change 3 – Virtual Capacity

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Virtual Capacity, High Impact Change Three (HIC 3) is one of eight High Impact Changes that fall under the umbrella of the Urgent and Unscheduled Care Collaborative model. HIC 3 has been in place since 01 June 2022. 


  • Increase capacity by offering alternatives to hospital inpatient care (Ambulatory Care, Hospital at Home and Remote Monitoring)
  • Improve the patient experience by reducing the need to travel for care
  • Increase virtual capacity

To find out more visit: HIC3 Virtual Capacity - Home (sharepoint.com)