Cohort 16 - Care Experience Improvement Model, How Does it Work in Practice? - Jean McQueen

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NHS Education for Scotland (NES)

As part of my digital leadership journey, I have been developing the use of animations for online learning modules for the care experience improvement model. My original plan was to focus on digital solutions to enhance the work of the joint commission for openness and learning in NHS Scotland, allowing the reporting, sharing and learning from patient safety events. Due to project constraints, it has not been possible to complete and so the focus during my leadership journey changed. My project evolved as work demands changed. I was asked to lead the development of a new online model focused on the care experience improvement model with colleagues within the i-hub https://ihub.scot/improvement-programmes/people-led-care/person-centreddesign- and-improvement/care-experience-improvement-model/

Publisher: NHS Education for Scotland (NES)

Type: Video

Audience: General audience