Digital Skills User Research

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This webpage is updated regularly so please check back for new information.


The Digitally Enabled Workforce (DEW) team within NHS Education for Scotland are working to support the development of digital skills and capabilities across health and social care in Scotland.  This includes housing organisations, charities, health and social care partnerships, health boards, social care organisations, and care roles in local authorities.  

To do this we are working in collaboration with many different stakeholder groups across these sectors, including NHS national and regional boards, Health and Social Care Partnerships, Scottish Social Services Council, Scottish Care, Scottish Council for Voluntary Organisations, Local Government Digital Office, and the Scottish Government.  

As part of this programme, we want to make it easier for the health and care workforce to find and use online learning materials that will help them build their digital skills and improve their confidence with technology.

User Research

To find out what the Scottish health and care workforce need and want from improved access to digital learning resources we have worked with our partner Capgemini to carry out a programme of user research which included one-to-one interviews, focus groups, and a survey.

This research work finished on 05 July 2022 and we are now working to analyse the results which we look forward to sharing with you soon.