In this recorded webinar Dr Shelly Jeffcott from the Scottish Ambulance Service, introduces:
• The power and significance of design in all human factors and ergonomics (HF/E) work. –
• Principles of human-centred design which aim to support humans in the system. –
• Barriers to design in healthcare and the opportunities a system focus can bring.
• The three domains of design in HF/E, with examples from a healthcare context.
Human Centred Design
Care systems have an emerging opportunity to embrace human-centred design and create inclusive and collaborative approaches to help to improve people’s lives.
