Professor Sue Hignett outlines the need for good design in health and social care and important role of Human Factors in realising this need.
A scrapbook of illustrated examples of things that are hard to use because they do not follow human factors principles (By Michael J. Darnell). Please select here to view.
Nielsen Norman Group
Nielsen-Norman Group YouTube Channel
User Centred Design: A Practical Guide for Teachers of Design & Technology
10 Usability Heuristics for User Interface Design
28 Tips for Creating Great Qualitative Surveys
Design Thinking 101
Empathy Mapping: The First Step in Design Thinking
Open-Ended vs. Closed-Ended Questions in User Research
Rating Scales in UX Research: Likert or Semantic Differential?
The Critical Incident Technique in UX
The Design Society
Usability 101: Introduction to Usability
Usability Body of Knowledge
User Interviews: How, When, and Why to Conduct Them
Workshop Facilitation 101