National Centre for Remote and Rural Health and Care: Information Hub

As the global pandemic took hold families felt a physical and emotional separation from their relatives living in care homes/ areas. There was a disconnection of relationships, love and support for a sustained amount of time and families and relatives experienced a sudden void in their lives where the person used to be and all that went with loving and caring for them. Care Staff and Managers have also experienced a huge range of emotions, loss and change whilst ensuring the safety of the residents patients they care for. It has not been easy, long periods of pressure, worry, stress and anxiety have been endured. There has been the worry of relationships with families being stripped away or struggling to build new relationships as you haven’t been able to get to know families the way you normally would. It has been extremely difficult, challenging and with high levels of uncertainty and fear of what is to come – your relationships with families and relatives may need some support.