Developing support worker roles is essential for building a confident, skilled, and motivated workforce. By creating clear career pathways, support workers are given the chance to grow, take on new responsibilities, and see a future in their profession. This not only boosts their confidence and job satisfaction but also strengthens teams by improving collaboration and reducing pressure on registered professionals.
Enhanced roles contribute to more consistent, person-centred service delivery, ultimately leading to better outcomes for the people accessing services. When development is supported across all levels, it creates a culture of learning, progression, and shared success.
Supporting resources
To enable this process, a range of resources and tools are available to guide managers and teams in shaping and supporting evolving roles effectively
