Reviewer comments: This is an eSEA about a commonly occurring issue in practice. It is a basic problem that should be easily avoidable in a well-run practice. The report on this event shows reflection, is concise and easy to follow. It demonstrates leaning. The dentist has put thought into the action plan which will improve patient care and the smooth running of the practice.
This eSEA contains an excellent description of how to manage tracking of lab work in and out of a practice and will be useful to any practice experiencing issues with this.