Leading and managing quality improvement
You will find resources here that will help you to understand and develop your management and leadership skills in quality improvement.
You are invited to explore these resources in any order and at your own pace. The resources can be used in several ways:
- To support and prepare for your personal development plan discussions with your line manager
- To evidence progress towards achieving personal development goals
- To develop knowledge in areas of interest to you
Resources
Quality Improvement methods are tried and tested tools for improving systems. Most of the organisations we work in in the public sector are complex systems and complex systems can be a very challenging environment in which to create and sustain improvement. It’s not enough to know what you want to improve; you also need to know how to make change happen and create sustainable improvements. To learn more about Quality Improvement methodology you can access some of our online learning resources.