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Quality Improvement Zone

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Email: A Necessary Evil? Improving the lives of staff by improving their experience of using email

To improve the perceived quality of email subject headings, received by the Divisional Senior Management Team, from a baseline of 60 on a 0 to 100 Likert scale, by 5% by May 2018.

Published: 08/02/2019

Publisher: NHS Education for Scotland (NES)

Keywords:

  • Quality improvement

    • Type: Document

    Audience: General audience

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