PDSA cycles and process mapping

Model for Improvement

Consists of 3 questions. The questions are:

what are we trying to accomplish?
how will we know that a change is an improvement?
what changes can we make that will result in improvement?

The answers to these question help to focus clearly on the problem that has to be solved and to guide what the team need to do to start their change activities.

Model for Improvement

Consists of 3 questions. The questions are:

what are we trying to accomplish?
how will we know that a change is an improvement?
what changes can we make that will result in improvement?

The answers to these question help to focus clearly on the problem that has to be solved and to guide what the team need to do to start their change activities.

Process mapping

A process map provides a map of the patient journey. The process map shows exactly the steps which currently actually happen in a given process or journey, rather than what should happen. As a result, the process map has to gather information from all of those currently involved in the process. This helps everyone involved to understand the roles played by others and to see how they view the process. The process map can be used to identify problems and areas for improvement.

PDSA cycles

PDSA cycles can be used to test an idea by trying out a change and assessing its impact. This allows changes to be tried out and difficulties to be ironed out over several cycles of small-scale changes before making wider changes.

PDSA cycles and process mapping