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Document
Statistical Process Control

NHS Education for Scotland (NES)

Statistical Process Control (SPC) is a way of using statistical methods and visual display of data to allow us to understand the variation in a process.

  Toolkit


Web Link
Catering

Hospital Caterers Association

The Better Hospital Food programme was introduced to ensure the consistent delivery of high quality food and food services to patients. The Hospital Caterer's Association website, which now replaces the Better Hospital Food site, contains best...

  Professional association, Website, Guideline


Web Link
Catering

Healthcare Improvement Scotland

The Integrated Programme for Improving Nutritional Care for Patients in NHSScotland. Focusing particularly on frail elderly people, the Improving nutrition, improving care programme report sets out the advancements that are underway in the health...

  Guideline


Web Link
Catering

Health Facilities Scotland (HFS)

Health Facilities Scotland has produced a workbook for managers or supervisors who are supporting staff in catering services to learn to do their job. The guide details the type or level of knowledge which the individual needs to demonstrate to...

  Learning pack, Learning


Document

NHS Education for Scotland (NES)

The Scottish Government has set ambitious Health Service targets including the elimination of avoidable harm to patients. This Patient Safety Multi-disciplinary Group briefing looks at the essential role education has to play, which should not be...

  Briefing


Web Link
Catering

Hospital Caterers Association

Journal published by the The Hospital Caterers Association. Published six times a year, this colour A4 Magazine is the official journal of the Hospital Caterers Association and is distributed throughout the NHS to catering and hotel services...

  Journal article, Professional association


Document
graphic of a process diagram

NHS Education for Scotland (NES)

Reliable processes are those that we can quantify in terms of how often it is done right.

  Toolkit


Document
Box plot graphic showing an open cardboard box

NHS Education for Scotland (NES)

A box plot or box-and-whisker plot is a way of showing groups of numerical data on a graph in a way that simultaneously displays both an average value and how much the data is spread.

  Toolkit


Page

Scottish Improvement Skills (SIS) programme resources can be used to deliver Quality Improvement education programmes locally. These resources are designed to be used by Improvers with experience of training and/or facilitating learning...

  Learning


Page

The Improvement Journey outlines the main aspects of any improvement initiative or project.

  Learning


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