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Quality improvement and person-centredness : developing and refining the ‘always event’ concept for primary care

To ascertain from patients what really matters to them on a personal level of such high importance that it should ‘always happen’ when they interact with healthcare professionals and staff groups. To critically review existing criteria for...

Type: Document

Author: NHS Education for Scotland (NES) | Scottish Government

Quick guide to conducting a significant event analysis

Summarising the seven stages of significant event analysis.

Type: Document

Author: NHS Education for Scotland (NES)

SQS fellowship progress chart

Chart showing the progression of skills, knowledge and confidence ability across the Scottish Quality & Safety Fellowship programme.

Type: Document

Author: NHS Education for Scotland (NES)

Improving the ‘non-staff travel and expenses’ process to release capacity.

This improvement project is part of the NES Finance Transformation project, which will realign the different elements of the finance function throughout NES to best support delivery of strategic outcomes. It represents a fundamentally different...

Type: Document

Author: NHS Education for Scotland (NES)

Reducing energy consumption in Marine Scotland Science

Project Aim: To reduce the electricity consumption within specific areas of the Marine Laboratory in Aberdeen by 10% of the baseline measured at the start of the project, by February 2016.

Type: Document

Author: NHS Education for Scotland (NES)

Improving the completion of DNACPR, AWI and treatment escalation plans within an older adults ward

McMillan Ward is an assessment and rehabilitation ward within Biggart Community Hospital. Due to the age and the co-morbid conditions of the patients cared for within McMillan Ward their condition can deteriorate unpredictably. As there is no...

Type: Document

Author: NHS Education for Scotland (NES)

Reducing length of stay : elective gynaecological surgery

Aim: Through testing various components of an Enhanced Recovery (ERAS) pathway, the team aimed to reduce postoperative length of stay (LoS) for specific gynaecological procedures. Enhanced Recovery aims to improve the quality of care provided to...

Type: Document

Author: NHS Education for Scotland (NES)

Reducing lost inpatient echocardiograms at Crosshouse Hospital

Aim: To reduce the number of lost Echocardiogram (Echo) slots allocated to Inpatients in the Clinical Physiology Department at University Hospital Crosshouse by 85% by December 2016. There are a number of lost Echo slots every day as a direct...

Type: Document

Author: NHS Education for Scotland (NES) | NHS Ayrshire and Arran

Improving staff awareness of patient safety issues in PICU: implementing a MDT safety brief

PICU is a high-risk clinical area where a large number of staff from multiple disciplines are constantly delivering high intensity care to critically ill patients who have ever-changing clinical needs. This project aimed to incorporate a Safety...

Type: Document

Author: NHS Education for Scotland (NES)

One TEP at a time: treatment escalation plans in medical high dependency - Julie Hannah, NHS Ayrshire and Arran

As part of this improvement project a HDU specific Treatment Escalation Plan (TEP) was developed, this provides a more reliable and beneficial process for staff to document and communicate escalation plans and resuscitation decisions in a more...

Type: Document

Author: NHS Education for Scotland (NES)