This module aims to provide you with knowledge about systems and the tools you can use to help you understand them, so that you can choose the best changes to test.
Completion Time: 30 minutes
Learning Outcomes: Define different parts that make up a system; explain why systems thinking is important in improvement work; outline some of the tools you can use to help you understand your system; apply two practical tools to understand your system
Format: ZIP File
Audience: General audience