Welcome to the Human Factors Hub

Welcome to Episode 5 of the Human Factors in Health and Care Podcast. In this episode, the hosts unpack the concept of resilient healthcare—what it means, how it differs from traditional “Safety‑I” approaches, and how it connects with ideas like Safety‑II and resilience engineering.

Through practical examples and educational insights, the discussion explores how everyday work is adapted to keep systems functioning, why this adaptability is essential in complex care environments, and how a modernised approach to safety can strengthen learning, performance, and wellbeing.

Three things you will learn:

• What resilient healthcare and Safety‑II actually mean, and how they contrast with traditional reactive, error‑focused “Safety‑I” thinking.
• Why studying everyday work is vital, including how staff adapt, adjust, and create safety in under‑specified and pressured systems.
• How resilience principles can enhance education and practice, from teaching adaptive capacity to designing systems and procedures that better reflect real work.

Please select the logo to listen or download episode five.