Welcome to the Human Factors Hub

Welcome to Episode 3 of the Human Factors in Health and Care Podcast. In this episode, the hosts explore the complex concept of safety culture what it means, why it matters, and how it shapes everyday work, performance, and wellbeing across health and social care.

Through discussion and real-world examples, the episode unpacks why safety culture is hard to define, how it influences behaviour at all levels, and how tools like the NES Safety Culture Discussion Cards can support more meaningful conversations about how work is really done.

Three things you will learn:

• What “safety culture” actually is—and why it's often difficult to pin down or measure, despite its importance.
• How culture influences everyday behaviour and outcomes, including the role of leadership, values, norms, and surface behaviours.
• Practical ways to explore and improve culture, including using tools like the NES Safety Culture Discussion Cards to prompt deeper reflection and team dialogue.

Please select the logo to listen or download episode three.