Episode Two: Human Factors Systems Approach

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Presented by Paul Bowie, Al Ross & Helen Vosper

Episode Two - Human Factors Systems Approach

Welcome to Episode 2 of the Human Factors in Health and Care Podcast. In this episode, our hosts explore what a systems approach really means in Human Factors—why it matters, how it differs from traditional ways of thinking about safety, and how it helps us understand the complex reality of work in health and social care.

Through practical examples and discussion, the episode highlights how systems thinking supports better design, safer work environments, and more meaningful learning and improvement.

Three things you will learn:

  • What a Human Factors systems approach is and why understanding interactions—rather than individual components—is essential.
  • How systems frameworks (like SEIPS) can be applied to investigate work, design improvements, and support proactive safety thinking.
  • Where systems thinking fits in everyday practice—from simulation and incident reviews to designing environments, policies, and care processes.

Please select the logo to listen or download episode two.