Domain 6: Communication, education, collaborative practice and management

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The domain covers effective communication with colleagues, those we care for, their families and carers. It includes managing expectations and educating others about the safe use of antimicrobials. Promoting and prioritising AMS is also part of this domain.

Please note: Further resources will be added to this site as they become available.

Learning resources

Please note you must log in to Turas to view any eLearning modules on the resources pages. This account is the same as your Turas Appraisal account. If you do not have an account then please register for a free Turas account. Once logged in, select the module titles for further information. Important for NHS Board staff: Please check with your line manager where you should complete any eLearning.

Please note: Some of the resources on these pages are only accessible for users with appropriate Turas Learn accounts, e.g. dental staff/students or pharmacy staff/students.

TARGET antibiotics toolkit hub - Discussing antibiotics with patients

The TARGET toolkit supports two useful evidence-based approaches: Finding the Right Words and Discussing Back-up/Delayed Antibiotic Prescriptions.

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  • Type and duration: 2 videos (29/35 mins), PDFs and PPTs with presentation notes
  • Focuses on:
    • Communication, Communication with individuals and their families/carers, Antimicrobial therapy - self-management strategies
  • Care setting: Primary care setting
  • Target audience: Prescribers

Safe communication in health care practice

This programme is an introduction to raise awareness of the impact that your ability to communicate has on patient care.

  • Type and duration: Suite of 7 eLearning modules with associated resources
  • Focuses on:
    • Communication, Communication with individuals and their families/carers, Communication with clinicians, Team working
  • Care setting: Healthcare settings
  • Target audience: Prescribers, non-prescribers (nurses and midwives, pharmacy, other)

Essentials of Psychologically Informed Care

Training course on Psychological Essentials developed by NES Psychology. Topics covered include: emotions and wellbeing; communication and active listening; good working relationships.

  • Type and duration: Suite of 5 eLearning modules, c. 1 hr each
  • Focuses on:
    • Communication, Communication with individuals and their families/carers, Communication with clinicians, Team working
  • Care setting: All care settings
  • Target audience: Prescribers, non-prescribers (nurses and midwives, pharmacy, other), supporting staff