Patient safety tools and techniques

Structured handover education project

Video and resources for use by local teams across NHS Scotland to improve effective handovers.

About the Structured Handover Education Project

Following work in NHS Lothian, NES colleagues have worked with Dr Ailsa Howie, Clinical Lead for Handover Education, NHS Education Scotland to develop resources suitable for use by local teams across NHS Scotland to improve effective handovers.

Communication problems are judged to be the most common cause of preventable in hospital disability or death

Joint Commission on Accreditation of Healthcare Organisations, 2006; H&HN Research 2006.
Video and Resource Pack

Patient information communicated during handover is inadequate for the task. Communication failure leads to uncertainty in decisions in patient care inefficient, suboptimal care and patient harm. Handover is defined as - "the transfer of professional responsibility and accountability for some or all aspects of the care of a patient or group of patients, to another person or professional group on a temporary or permanent basis".

Download the resource pack:

  • Structured handover education project resource pack ( Download, 3 MB)
  • Handover feedback form ( Download, 46 KB)

For further information contact ailsa.howie@nhslothian.scot.nhs.uk or mark.johnston@nes.scot.nhs.uk.

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