MSK Podiatry

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The pathway is for anyone with symptoms of a musculoskeletal foot and ankle condition. Clinical staff from the orthopaedic, orthotic, and podiatry services within a local health board use it to support and make decisions about the patient’s care journey through those services.

MSK Podiatry Service

We hope clinicians and patients find the Inhealthcare MSK Podiatry Service simple and easy to use, helping people better understand their condition and manage their symptoms. 

Upon referral, patients will receive an initial assessment questionnaire with questions about their symptoms, the answers to which will support clinical staff to decide what level of care they receive. Depending on their route through the service, and whether they have received satisfactory relief of their symptoms, they may receive the same symptom questionnaire several times. 

After each appointment or medical intervention, patients will receive a short questionnaire asking if they are satisfied with the service received and if their symptoms have improved. They will receive the same questionnaire upon discharge from the service; when they have achieved satisfactory relief of their symptoms and they require no further appointments or interventions. 

Six months post-discharge from the service, patients will receive a follow-up questionnaire with questions about their symptoms and asking if they are satisfied with the service received. 

Throughout the patient’s journey through the service, clinical staff will be able to view the patient’s answers to make decisions about patient care and to form the basis of a shared discussion at appointments. They will also be able to add relevant diagnostic codes to the patient’s profile. 

After the patient has completed the service, a PDF output report will generate, with the questions and answers from each task that the patient has responded to; relevant diagnostic codes, alongside the dates of response and entry. It will be available to view and download within the Inhealthcare platform.


The MSK Podiatry - How to Use the Pathway is a step-by-step instruction guide for clinicians and administrative staff on using the Connect Me MSK Podiatry Service Pathway.

Although developed for patients, this resource is useful for clinicians supporting the use of the Connect Me MSK Podiatry Service.

The Orthopaedics, Orthotics and Podiatry Services guide helps helps clinicians understand how patients use the Connect Me MSK Podiatry Service via the automated monitoring service.

Find out more

Explore MSK Podiatry Service (Link TBA)

Contact the Connect Me team at