A series of blogs covering views on human work, systems and safety from the perspectives of humanistic thinking, systems thinking and design thinking, by Steven Shorrock. humanisticsystems.com
How To Do Safety-II
"Safety-II, its cousin Resilience Engineering (and offshoots such as resilient healthcare), as well as predecessor concepts and theories, have attracted great interest among organisations and their staff. People, especially front-line staff, understand the need to understand all outcomes – wanted and unwanted – and the systems and associated patterns of system behaviour that generate these outcomes. The trouble is, people are not sure where to start with ‘doing Safety-II’. Some methods and seemingly complicated words and ideas might seem off-putting. They don’t need to be. In this post, I will provide some initial ideas and inspiration for getting started. The ideas are in plain language without reference to any specific techniques."
"‘Human Factors’ (or Ergonomics) is often presented as something that it’s not, or as something that is only a small part of the whole. Rather than just explain what Human Factors is, in this sporadic series of short posts I will explain what it isn’t. The posts outline a number of myths, misunderstandings, and false equivalencies."
