Work-As-Imagined (WAI) versus Work-As-Done (WAD)
Human Factors is the discipline concerned with understanding, evaluating and improving how human work is done.
Work-As-Imagined (WAI) versus Work-As-Done (WAD)
Human Factors is the discipline concerned with understanding, evaluating and improving how human work is done. A key aspect of this is in understanding how work is really done, rather than ‘imagining’ how we or others think it is done. The concepts of WAI and WAD are important to explore as part of both TBQR and Safety Investigations.
The Varieties of Human Work
Both concepts are explained in more detail in this blog by Dr Steven Shorrock C.ErgHF
To access the blog, please select here.
Work as imagined and work as done: Mind the gap
In this short video, Steve Shorrock also discusses the importance of both concepts.