Learning Briefs

Education & Development

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In this series of introductory Learning Briefs the broad scope of Human Factors application and benefits is outlined for senior leaders, decision makers and others in the Health and Care sectors – making the case as to why we need suitably qualified and experienced Human Factors professionals in these key service areas.

Introduction to Human Factors

Many scientific disciplines make important contributions to improving healthcare - such as clinical risk, health & safety, organisational development, human resources, patient safety, and quality improvement.

So, what is different about Human Factors (also known as Ergonomics)? The distinguishing features which set it apart from other disciplines are:

It ALWAYS takes a holistic ‘systems approach’ to understanding a problem
It is ALWAYS design driven and takes account of the capabilities, limitations, needs and preferences of people.
It ALWAYS focuses on jointly optimising system performance (e.g., productivity, efficiency, effectiveness, system safety) AND human wellbeing (e.g., health and safety, enjoyment, satisfaction, experience).