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Research & Innovation
The NES Human Factors Team worked in partnership with colleagues from around the globe in the following areas to support health and care staff respond safely and effectively to the ongoing demands of the COVID-19 pandemic.
COVID-19 Response
System Response
Please select the link below to download.
Patient Safety Incidents
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- Analysis of applying a patient safety taxonomy to patient and clinician-reported incident reports during the COVID-19 pandemic ( Download, 2 MB)
- Patient-safety incidents during COVID-19 health crisis in France ( Download, 2 MB)
- Will the COVID-19 pandemic transform infection prevention and control in surgery? ( Download, 3 MB)
- Why is NHS still harming patients? Taking a Professional Approach to Patient Safety for COVID-19 and beyond ( Download, 394 KB)
Ventilator Design
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- Human factors/ergonomics to support the design & testing of rapidly manufactured ventilators in the UK during the COVID-19 pandemic ( Download, 2 MB)
- Human Factors in the Design and Operation of Ventilators for Covid-19 ( Download, 311 KB)
- Vaccinating a Nation: Ten Human Factors and Ergonomics Principles ( Download, 4 MB)
- Human Reliability Assessment for the COVID-19 Mass Vaccination Service Delivery ( Download, 2 MB)
Work Procedures
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Clinical Education Research
Clinical Education Research
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- Professional values and behaviours of younger and older general practitioners in Scotland ( Download, 247 KB)
- Preliminary co-design and testing of a feedback tool to improve the quality of peer appraiser documentation for medical revalidation ( Download, 922 KB)
- Evaluation of a simulation-based Risk Management and Communication Masterclass ( Download, 208 KB)
- Preliminary Adaptation, Development, and Testing of a Team Sports Model to Improve Briefing and Debriefing in Neonatal Resuscitation ( Download, 517 KB)
- An enhanced induction programme for general practice specialty training: a qualitative study of trainee perceptions and experience ( Download, 853 KB)
- Maximising harm reduction in early specialty training for general practice: validation of a safety checklist ( Download, 285 KB)
- Factors influencing the effectiveness of multisource feedback in improving the professional practice of medical doctors: a systematic review ( Download, 452 KB)
- Applying the trigger review method after a brief educational intervention ( Download, 307 KB)
Human Factors Education
Human Factors Education
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- Work system design for patient safety: the SEIPS model ( Download, 214 KB)
- Twelve tips for embedding human factors and ergonomics principles in healthcare education ( Download, 2 MB)
- The NHS health check for developing HFE competencies ( Download, 321 KB)
- Creative 'tips' to integrate human factors/ergonomics principles and methods with patient safety and quality improvement clinical education ( Download, 172 KB)
- Human factors in general practice – early thoughts on the educational focus for specialty training and beyond ( Download, 2 MB)
- Human Factors and Ergonomics for Primary Care ( Download, 2 MB)
Human Factors Future Development
Human Factors Future Development
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Human Factors in Action
Human Factors in Action
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- Bowtie Analysis as a prospective risk assessment technique in primary healthcare ( Download, 3 MB)
- Guidance on customising Bowtie Analysis for use in healthcare ( Download, 372 KB)
- User redesign, testing and evaluation of the Monitoring Risk & Improving System Safety (MoRISS) checklist for the GP work environment ( Download, 664 KB)
- Participatory design of a preliminary safety checklist for general practice ( Download, 132 KB)
- A Scoping Review of Human Factors and Ergonomics Issues, Interventions and Resources in Primary Health Care ( Download, 3 MB)
- Which human factors design issues are influencing system performance in out-of-hours community palliative care Integration of realist approaches with an established systems analysis framework to develop mid-range programme theory ( Download, 2 MB)
- Content analysis of 50 clinical negligence claims involving test results management systems in general practice ( Download, 208 KB)
Quality Improvement
Quality Improvement
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- Multi-method evaluation of a national clinical fellowship programme to build leadership capacity for quality improvement ( Download, 291 KB)
- Development and application of ‘systems thinking’ principles for quality improvement ( Download, 437 KB)
- Application of process mapping to understand integration of high risk medicine care bundles within community pharmacy practice ( Download, 640 KB)
- Quality Improvement in Primary Care: What to do and how to do it ( Download, 2 MB)
- Implementation of the trigger review method in Scottish general practices: patient safety outcomes and potential for quality improvement ( Download, 527 KB)
- Testing of the ‘Always Events’ approach to improve the patient experience in the emergency department ( Download, 630 KB)
- A National Framework for Quality and GP Clusters in Scotland ( Download, 828 KB)
- Quality improvement training for core medical and GP trainees: a pilot study of project participation, completion and journal publication ( Download, 118 KB)
- Quality improvement and person centredness: a participatory mixed methods study to develop the ‘always event’ concept for primary care ( Download, 771 KB)
- Combining QOF data with the care bundle approach may provide a more meaningful measure of quality in general practice ( Download, 395 KB)
- Clinical audit and quality improvement – time for a rethink? ( Download, 123 KB)