Psychological Safety

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In this recorded webinar as part of the NES project on Human Factors and Quality Improvement integration (funded by the Health Foundation Q Exchange programme), Mel Newton (Senior Lecturer at Teeside University), discusses the importance of a psychologically safe healthcare workforce.

Psychological safety refers to a culture where staff feel able and willing to offer suggestions and take sensible risks without provoking retaliation. The impact of psychological safety upon team effectiveness has been well researched and identified as the single most dynamic found. In healthcare the importance is relevant to patient care outcomes and patient safety. This webinar explores how healthcare leaders can create a psychologically safe workplace for staff to voice concerns. 

Psychological Safety webinar by Mel Newton
Interview with Amy Edmondson - How do you create Psychological Safety at work?