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Capturing Organisational Learning
NES and the Chartered Institute of Ergonomics and Human Factors (CIEHF) has developed guidance on ‘Achieving sustainable change: capturing learning from COVID-19 and beyond’ to help organisations learn from the positive changes made as we continue to adapt to the pandemic.
Achieving Sustainable Change - Capturing Learning from COVID-19
In the webinar Dr Sujan, describes the background to the guidance and outline the mindset and actions suggested in the guidance. This can support organisations to: Move away from negative notions of incidents, errors and blame Reflect on what goes well even when situations are challenging Create safety spaces (psychological safety) where staff can contribute to organisational learning.
NHS Education for Scotland - CIEHF Guidance
The purpose of this guide is to help people working in the health and social care ecosystem capture valuable practice and improvements made during their response to COVID-19. The aim is to contribute to organisational change at a policy, strategic and operational level. If left too late, there is a real danger that positive change is not documented and will be lost as the health system emerges from the pandemic.
The joint NES-CIEHF Guidance:
Capturing lessons from COVID-19 and beyond