How Triad can be used in preceptorship
This method involves participants forming groups of three and taking turns in the roles of presenter, enabler and observer (McGill and Beattie, 2001).
Normally the process of turn-taking takes about 20-30 minutes, with the presenter having up to 10 minutes to present an issue of their choice. The listener or observer then has 10-15 minutes to respond to the presenter. The listener should use critical questions to probe the issue and use open questions to promote discussion. Closed questions should be avoided. The observer then has 5 minutes to provide feedback to both the presenter and enabler.
From their experience in practice the presenter brings a real issue or challenge to the triad group for reflection and discussion. The presenter provides a brief overview of the issue / challenge, describing the situation in practice and what concerns them.
The enabler listens to the presenter and facilitates the presenter to explore the situation from different perspectives and viewpoints and find their own solution to the challenge/ issue raised. This may involve:
Rephrasing the issue / challenge shared by the presenter
Exploring how the issue / challenge made the presenter feel and why
Exploring what the presenter thought was happening
Exploring what the presenter can do (note this is what the presenter can do, not other people)
Exploring how the issue / challenge could have been managed differently
Exploring what would happen if the issue / challenge had been approached in a different way
Reflecting on the issue / challenge and what the presenter would do differently next time
In addition to keeping the presenter and enabler to time, the observer pays attention to the verbal and non-verbal communication between the presenter and the enabler. This involves listening to the dialogue between the presenter and the enabler and observing their body language and non-verbal interactions. The aim of the observer is to provide constructive feedback to the enabler on how their facilitation helped the presenter to reflect upon the issue / challenge and find their own solution.
Feedback to the presenter may include comment on the actual issue / challenge, the willingness of the presenter to consider alternative actions, the role of the presenter in trying to find their own solution to the issue / challenge.