Well-designed procedures such as checklists, flow diagrams or written instructions describe a logical, step-by-step way of doing things at work and are essential tools for helping teams to deliver safe, efficient and person-centred care. The importance of guidance on how to better designed and implement work procedures cannot be overstated in helping us to:
• Respond and adapt quickly to the Covid-19 pandemic.
• Support us with care service re-designs and new ways of working in the anticipate.
