There are lots of ways to bring knowledge you have gathered together to make it easier to share and spread into practice. See the sections below for suggestions on how to organise the key points and package these so that they can be easily understood by your intended audience.
Build a checklist or set of guidelines. If possible, illustrate these with examples, stories, pictures, models, quotations, video or audio clips.
Develop a process map or workflow. Link key points or chunks of knowledge to relevant sub-processes, activities and input/output elements.
Use your key points to develop a set of questions and organise bite-sized chunks of information and knowledge around these. Try to use the questions to encourage others to think about what you are sharing with them.
Include links to people if you can. Create hyperlinks to personal home pages or e-mail addresses. Include a list of all the people with relationships to the content and/or a link to the relevant community of practice or other network.
Validate
Once you have decided the best format, circulate around relevant communities and networks. Ask them whether it accurately reflects their knowledge and experience and if they have anything they’d like to add.
Collaborate
Store and manage the document in a space where it can be easily searched, found and amended by its community and other potential users. Social media can make this easier, as long as you consider who has access. Wikis are useful because they allow multiple people to edit and contribute so you can also benefit from alternative experiences.
Invite feedback
Encourage feedback from users, to pick up on mistakes or incorrect information and to ensure its relevance for the intended audience.
Supporting Material
Plain English Campaign
How to write reports in plain English
Getting Published
Guidance for health and social staff who are thinking about writing for publication. It provides an overview of things you need to know before starting out on the publication journey. Links to writing and style guides are included, however, it is not a guide on how to write.
Social reporting describes the planned use of social media to share the outcomes of events and meetings more widely by capturing learning, discussions recorded on flip charts, postits, etc. This is frequently combined with audio or video recordings of participants.
The inclusion of a Twitter feed or story captured from the twitter feed using Storify provides an excellant basis for social reporting.
It is important to plan the activities in advance to incorporate the build up to the event, activities during the event and any follow up. For example, event organisers should consider setting up a hashtag to use on Twitter and ensuring this is displayed on all programmes and other communications with attendees. Encouraging speakers to promote their own Twitter accounts is also beneficial as it can increase online engagement and allow participants to ask questions in another forum.
For more information see the guidance produced by IRISS.
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