Practice in the community setting

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Resources to support you working in community settings.


Welcome to the Community Setting pages.

At this time, many staff will be working in challenging situations or outside their specific areas of training and expertise. The impact of the pandemic may mean you are working in unfamiliar environments and/or undertaking different roles. The resources in this section are intended to enable staff working across all health and social care settings in the community to provide the best possible support to people.

It has been designed specifically to support those caring for people within the community who have, or may have, COVID-19. It can be used for self-study or as a reference guide enabling access to information and learning resources on important topics.  

Within this home page, you will be able to explore topics that relate to areas of practice in the community via the links below. You will also find links that will take you to location and staff group pages for more context specific resources (you will find these on sidebar menu to the left of the page). Before visiting these area specific pages you will find the following important information and resources relevant to all staff in the community:

Scottish Government and NHS Inform guidance

Scottish Government guidance

Keep up to date on information relating to health, care and social work via the guidance pages at the Scottish Government Site.

NHS Inform

The latest Coronavirus (COVID-19) guidance from NHS Scotland and the Scottish Government, including physical distancing measures and advice for infected households.

Infection prevention and control (IPC)

Please ensure that you frequently visit the Health Protection Scotland site for the most up to date and accurate IPC information.

This resource aims to provide you with the key infection prevention and control information you will need to protect yourself and others when caring for patients. Its focus is therefore very much on what you need to do to keep yourself and others safe.

These multi-professional skills bundles have been developed for any health care practitioner working in any setting who may be caring for people with COVID-19. They can be used in conjunction with other resources from NES or from your own health board.

Obtaining a Coronavirus (COVID-19) swab test in Care Homes

This video resource is designed to provide you with the information and keys steps to follow to obtain a swab test from people in care homes. Its focus is on how you safely and correctly perform a swab test in the throat and nose, and includes packaging of the specimen on completion of the test.

This poster shows the steps you need to undertake to safely perform Coronavirus (COVID-19) swab testing in care homes:

Recognition and care of the deteriorating person

Coming soon: this resource will look at assessment and treatment of the deteriorating patient using an ABCDE approach as well as use of oxygen therapy.

Anticipatory care planning

This Health Improvement Scotland iHub resource is for health and care professionals who support individuals who would benefit from Anticipatory Care Planning (ACP); that is individual people thinking ahead and understanding their health. Planning ahead can help the individual be more in control and able to manage any changes in their health and wellbeing. Included are videos relating to ACP in different settings and how to use the ACP App.

Scottish Government Fact Sheet which provides practical support and guidance on long term condition anticipatory care plans.

Joint Nursing and Midwifery Council (NMC)/Royal College of Nursing (RCN) statement regarding Decisions Relating to Cardiopulmonary Resuscitation (CPR) (March 2020).

  • Statement (Guidance from the British Medical Association, the Resuscitation Council (UK) and the Royal College of Nursing)
Palliative and end of life care, death and bereavement

People of all ages can be infected by COVID-19. However, older people, people with complex health care needs and pre-existing medical conditions are potentially at the greatest risk of becoming severely ill or dying with the virus. Most will remain in their own home or in a care home rather than be admitted to hospital during this pandemic.

Palliative, end of life, death and bereavement care are essential clinical components of COVID-19 care as well as the care of people who are significantly unwell or have other life-limiting conditions.

You will find resources to enable staff working across all health and social care settings to provide the best possible support to people at the end of life at the links below. They focus on the key aspects of care and support in the context of COVID-19, such as sensitive and compassionate communication, advance planning, complex decision-making, effective symptom control at the end of life and care during and after death.

Team working and communication

This section holds resources that will allow you to consider key elements of communication. 


A learning resource that looks at the different elements of delegation and how to do this safely and effectively. It includes videos of different practitioners talking through their experiences of delegation, which illustrate the points made in the resource. The content of the resource is based on All Wales delegation guidance.

Remote working and communication

Provides signposting and links to guidance on resources to support remote meetings, remote consultations and messaging Apps for your phone or tablet.

These resources are for team leaders in all health and care settings who are leading teams during the COVID-19 pandemic. The learning pack is made up of five bite-sized sections to help team leaders support and sustain their teams. You will find links to contemporary resources for staff well-being and two downloadable posters to support resilience by establishing good going home routines for staff.

Wellbeing and personal resilience

It is important to stay well during this period of high pressure and demand. Here you will find resources to help you care for yourself and support others to do the same.


Here you will find key areas to consider in terms of looking after yourself, your patients and your staff. It will be updated and added to on an ongoing basis.


Guidance for the general public on coping with isolation during the Coronavirus outbreak.