Volunteers and carers

Resources for volunteers and carers.

Induction for volunteers

For individuals who have registered to volunteer through the Ready Scotland website, education and induction resources are available on this site, see below. The volunteer coordinators from each health board have developed an education pack coordinated by the National Programme for Volunteering. 

The education pack includes the following areas: 

  • Introduction including NHS values
  • Infection control and COVID-19 
  • Fire Safety 
  • Confidentiality and information governance 
  • Equality and diversity 
  • Adult and Child Protection 
  • Communication skills 
  • Health, safety and wellbeing 
  • Support and supervision  

Thank you for your offer of volunteering.  

Please also ensure you regularly update yourself regarding COVID-19 from the NHS Inform site.   

Please note that for many of us, the most helpful thing we can do to support our NHS and our communities is to stay at home and save lives. You can only volunteer for tasks that involve leaving your home if you are healthy and well and not required to be self-isolating or in any of the high risk categories. 

Induction module

Note: You will need to login with your Turas account to view the modules below:

  • Volunteering induction (COVID-19)

This account is the same as your Turas Appraisal account. If you do not have an account then please register for a free Turas account.

Education pack

You will find Scottish guidance and education materials on the Ready Scotland website. 

Equal partners in care

This document signposts staff to the most relevant sections within the EPiC learning resource to bear in mind regarding carer involvement.

Please see the Equal Partners in Care document - an education resource for staff to involve carers. 

Your posture matters

A short resource to provide practical help and guidance to those with postural difficulties. This is supported by two resources, one for professionals and the other for people and / or their carers, aimed at providing practical help and guidance on how managing posture can maintain or enhance respiratory function of those with postural difficulties.

Unpaid carers

If you are an unpaid carer - providing support to a relative, friend or neighbour to help them manage their life - information and support is available for you.

For information from NHS Inform about COVID-19:

Coronavirus (COVID-19)

The Scottish Government provide information for you here:

Coronavirus (COVID-19) : advice for unpaid carers

In addition, if you need information or support in relation to your caring role, you can find your local carers centre here:

Local carers' centres (mygov.scot)