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Learning materials to support health literacy across NHS Scotland health and social care.

eLearning: Health Literacy
Literacy icon

Promoting positive health literacy is everyone’s responsibility. Learners will find out why health literacy is important and how to use some simple techniques including TeachBack, chunk and check, using pictures and simple language to improve how they communicate and check understanding with others.

Participants can develop an action plan throughout the module to demonstrate how they intend to use the techniques in their practice.

Note: You will need to sign in with your Turas account in order to view and access the module.  You can register for a Turas account here.

Join a Health Literacy Webinar

Do you work in health, social care or the third sector and support people with health information as part of your role? Would you like more confidence to communicate sometimes complex health information in a way that it can be easily understood? Would you like to empower the people you support to make informed decisions about their health? Do you know where to go for trusted health information? Can you spot fake health news and help others to do the same?

Upcoming health literacy webinars will be listed here, you may need to log in to your Turas account to view and register for a session. If there are currently no scheduled webinars you can email us at to register your interest.

Health literacy webinar

Health Literacy in Action event

Organised by NES Knowledge Services to celebrate Health Literacy month 2023, this event showcased local and national activities and projects across Scotland, England and Ireland, health literacy tools, and resources to help promote health literacy. See the event agenda for details of speakers and topics.

The Health Literacy Place

For more information

Visit the Health Literacy Place website, the main source of health literacy information and resources in Scotland.

Realistic Medicine

Realistic medicine is an approach to healthcare which puts the person at the centre of decisions around their care. A person needs good health literacy skills to be able to make informed decisions about their care and about treatment options. Find out more about Shared Decision Making and Realistic Medicine.

This is Bad Enough

Many patients and carers feel frustrated with poor communication and hope for a clearer journey through the health and care system.

‘This is Bad Enough’ is a poem by Elspeth Murray animated by Keaton Fletcher about this important challenge.