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Learning materials to support health literacy across NHS Scotland health and social care.

eLearning: Health Literacy
Literacy icon

Promoting positive health literacy is everyone’s responsibility. Learners will find out why health literacy is important and how to use some simple techniques including TeachBack, chunk and check, using pictures and simple language to improve how they communicate and check understanding with others.

Participants can develop an action plan throughout the module to demonstrate how they intend to use the techniques in their practice.

Note: You will need to sign in with your Turas account in order to view and access the module.  You can register for a Turas account here.

Join a Health Literacy Webinar

When you have completed the Health Literacy eLearning module you may find it useful to consolidate your learning and build your confidence by participating in a  health literacy webinar.   NHS Education for Scotland Knowledge Services Team are hosting webinars to give you time to share ideas about using the tools and techniques you heard about in the module. The  webinar would last for approximately one hour and would consist of:

  • Welcome and introductions
  • Recap on tools and techniques
  • An opportunity to share your experiences of trying the techniques in your own work or personal life
  • Open discussion on how we can all contribute to making our organisations more health literacy friendly
  • Demo of Health Literacy Place and the online Blogs

To register your interest please contact our Knowledge Services team.

The Health Literacy Place

For more information

Visit the Health Literacy Place website, the main source of health literacy information and resources in Scotland.

Realistic Medicine

Realistic medicine is an approach to healthcare which puts the person at the centre of decisions around their care. A person needs good health literacy skills to be able to make informed decisions about their care and about treatment options. Find out more about Shared Decision Making and Realistic Medicine.

This is Bad Enough



Many patients and carers feel frustrated with poor communication and hope for a clearer journey through the health and care system.

‘This is Bad Enough’ is a poem by Elspeth Murray animated by Keaton Fletcher about this important challenge.

Additional eLearning