Improving internal engagement through targeted email interaction

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Scottish Ambulance Service

To improve the understanding of Customer Engagement and Development's (CEADs) role and services within NSS's Clinical Directorate by the end of June 2017, from 37.5% to 75%.

Published: 24/01/2018

Publisher: NHS Education for Scotland (NES)

Keywords: Quality improvement; Scottish improvement leader

Type: Document

Audience: General audience