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Quality Improvement Zone

Improving internal engagement through targeted email interaction

To improve the understanding of Customer Engagement and Development's (CEADs) role and services within NSS's Clinical Directorate by the end of June 2017, from 37.5% to 75%.

Published: 24/01/2018

Publisher: NHS Education for Scotland (NES)

Keywords:

  • Quality improvement
  • Scottish improvement leader
  • Type: Document

    Audience: General audience