Using patient experience to improve person-centred care

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NHS Lanarkshire

90% of patients who had an inpatient stay of 48 hours or more on Ward 7 Monklands Hospital will report a positive experience of care by May 2017.

Published: 24/01/2018

Publisher: NHS Education for Scotland (NES)

Keywords: Quality improvement; Scottish improvement leader

Type: Document

Audience: General audience