Using patient experience to improve person-centred care

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  • NHS Lanarkshire
  • 90% of patients who had an inpatient stay of 48 hours or more on Ward 7 Monklands Hospital will report a positive experience of care by May 2017.

    Published: 24/01/2018

    Publisher: NHS Education for Scotland (NES)

    Keywords:

  • Quality improvement
  • Scottish improvement leader
  • Type: Document

    Audience: General audience