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Quality Improvement Zone

Improving communication within Out of Hours District Nursing Service

To improve the efficiency of the Out of Hours District Nursing Coordinator, there will be 100% reduction in the amount of time the OOH Coordinator will spend on the professional line transcribing telephone messages by the end of October 2017.

Published: 24/01/2018

Publisher: NHS Education for Scotland (NES)

Keywords:

  • Quality improvement
  • Scottish improvement leader
  • Type: Document

    Audience: General audience