Aim: By June 2019, in 1 team identified at Clyde Contact Centre (CCC), all clinical call takers in NHS 24 111 service, will score at least 95% in their monthly call reviews, for the section on appropriate and effective triage, relevant to presenting symptoms.
Published: 31/10/2019
Publisher: NHS Education for Scotland (NES)
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Type: Document
Audience: General audience