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Quality Improvement Zone

  • Document

Increasing joy in work improves staff and patient experiences which improves quality of services

AIM- What were we trying to achieve? To increase joy in work to improve the experience of staff in an Ophthalmology out-patient clinic and improve experiences for patients. To reduce the time for patients attending clinics by 30% and have 100% of digital dictations completed by end of clinic time by May 2019

Published: 26/07/2019

Publisher: NHS Education for Scotland (NES)

Keywords:

  • Quality improvement
  • Quality and safety fellowship

    • Type: Document

    Audience: General audience