Dispensing practices are essential in the supply of medicines in remote and rural areas. However, dispensing practice staff are not empowered or trained to provide medicines safety advice to patients when they collect medicines. This means patients do not always receive appropriate advice. This project tested whether practice staff could effectively provide medicines safety advice. It focused on one class of medicine – non-steroidal anti-inflammatory drugs (NSAIDs) – because they are associated with more emergency hospital admissions due to adverse drug reactions than any other class of medicine.
