PDA in Dental and Medical Reception skills

The 2021 application process for this programme has now closed.

This blended learning programme will utilise a range of different methods to support your learning and progression. All webinars will be delivered via an online platform and you will be provided with guidance and support to enable you to access teaching sessions and complete assessments online and electronically.  Therefore you will require access to a laptop or computer that has a webcam facility and broadband internet access. 

An overview of the programme is available to download from this page.


Course Structure

The duration of the Programme is approximately 12 months and is part-time.  Candidates should already be working in a dental or medical practice and will need the support of their employers whilst undertaking this programme. 

There are five units of study, all supported by a webinar, learner guide and assessment workbook.  To gain the overall award, candidates must gain a pass result in all the assessment workbooks.   The units of study are as follows:

  • Reflect and Develop
  • Health and Safety
  • Customer Care
  • Supervise an Office
  • Dental Reception Skills or Medical Reception Skills

The awarding body for this programme is SQA and the course is level 6 on the SCQF framework.

Course fees

The fees payable to NES are £15 per unit of study (£75 in total) plus £13 per unit for SQA registration and certification.

Programme information

For full details of the course, please click on the download below:

Programme overview

Contact us

For further information or if you wish to note interest for the 2022 intake, please email: