Finding help

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Sources of face-to-face and online help to improve your IT and digital skills, via local Health Boards and both local and national organisations.

IT skills courses

Local Training

Your Health Board or organisation may help you to improve your IT skills and to find a suitable course. Look on your intranet to find out if there is a course available or contact your Learning and Development Unit. 

Public Libraries

Public libraries often run free, basic computer skills courses throughout the year. Contact your local public library service to enquire about courses.

Scottish Union Learning

Many unions support learning in the workplace. If you are a union member, your union representative may be able to help you. The Workers' Educational Association (WEA) and UNISON work with Health Boards to provide specific learning. UNISON or RCN union learning representatives will be able to give you more information. 

Digital capability frameworks

There are a number of frameworks available. In this section we have used the one developed by SCVO but depending on your audience others may be more appropriate for your team or colleagues. These allow individuals reflect on their capabilities and find relevant support to further develop their skills. 

Scottish Centre for Voluntary Organisations (SCVO)

As part of their Digital Participation Charter, SCVO have produced an Essential Digital Skills Toolkit that aims to offer guidance in making practical use of the UK Government's Essential Digital Skills Framework.

JISC

The Building Digital Capability resource and framework are aimed at students and staff in Further and Higher Education. JISC also offers the opportunity for staff and leaders to join a community of practice, as well as guidance and training on developing digital capabilities at individual and institutional levels.

Health Education England (HEE)

A Health and Care Digital Capabilities Framework has been developed by Health Education England and is for use by anyone working in health or care, in partnership with the Royal College of Nursing. Further information about the framework and its context can be found on HEE's digital literacy page.

Royal College of Nursing

Every Nurse an e-Nurse is a joint initiative between the Royal College of Nursing and Health Education England which sets out the digital capabilities necessary for the workforce and why they are important, with a view to enhancing digital skills through various resources, tools and strategies. The organisations have jointly published Improving Digital Literacy.